Aging in Style with Lori Williams
Aging in Style with Lori Williams

Episode · 1 year ago

011. How Memory Care Day Centers are Providing Relief to Seniors with Dementia and their Caregivers

ABOUT THIS EPISODE

“A place we would have had our loved ones attend if it had been available when we needed it” is how Laura Lester, owner of Encore Memory Care Day Center, describes her business. Her adult “day stay” is a cause dear to her heart from caring for her own family members with dementia. After she learned what not to do, she now provides plenty of research-backed tips and tricks to share with her guests and their caregivers.

Laura goes in depth about what an adult daycare can do for its guests, who get a full day of activities – such as morning coffee talk, music, dance class, and even trivia to help their long-term memory. They’re often paired with buddies who can show each other around and bring each-other comfort. Laura also shares how those with the disease still want to give back and accomplish something, so they try to align their activities with their past profession. 

According to Laura, not only does this stimulate their minds, but it helps their mood and gives them a sense of purpose. Many caregivers have said how this helps their loved ones become more talkative, restore their personalities and even sleep better at night.

Takeaways from this episode:

-No matter your age, everyone wants to have a purpose. This is true for those with dementia too.

-Many adult daycare guests feel like they’re going to work or volunteering, and workers will help them find ways to use their skills.

- Strategize a way to get dementia patients to come on their own terms (don’t tell them it’s a daycare)!

- The VA often helps veterans get approved more quickly to join these programs.

- Many day stays dispense medication if needed and can get orders from a doctor.

- Adult daycares often develop individual care plans, learning the guests’ medical history and past, to help them thrive.

- They’re able to learn what best helps their guests and will tell caregivers when something works well for them, making life easier at home. 

- Be sure to not argue with someone with dementia because it’s a lose-lose situation. Join them on their journey.

Topics discussed in this episode:

- Memory care services
- How adult daycare make a difference for those with dementia
- How COVID-19 has affected this service
- Effective practices and activities to help dementia patients thrive
- The importance of routines

To learn more about Encore please visit: https://www.encoredaycare.com/services/
https://www.facebook.com/EncoreMemoryCareDayCenter

If you wish to suggest a topic, be a guest or want to support the podcast please email Lori@Loriwilliams-seniorservices.com or reach out online: https://www.facebook.com/LoriWilliamsSeniorServices/
https://www.instagram.com/theloriwilliams/
https://www.linkedin.com/in/theloriwilliams/
https://loriwilliams-seniorservices.com/aging-in-style-podcast/

Welcome to aging in style with me, Laurie Williams. I'm an optimist by nature and I believe you can followyour dreams at any age. My grandmother's journey with dementia ignited a passion inme to work with seniors. I've spent the past thirteen years learning about seniorsand aging. In my mid S, I followed my own dream and foundin my company, where I use my expertise to help seniors locate housing andresources. On this podcast, we cover all aspects of aging. Join USeach week to meet senior living experts and inspirational seniors who are following their dreams. The fact is, we're all aging, so why not do it in style? Hi, welcome to another episode of aging and style with Laurie Williams. I'm so glad you're here today and we have a very interesting show foryou. We are talking about Adult Day care and many people I speak withhave never heard of anything like this, heard this concept. But if youare a caregiver for someone who has dementia, this is something you know, somethingthat you need to know about because it could be life changing for youas a caregiver. So today we are talking to Laura Leicester and she isthe owner of encore memory care day center. And just to tell you a littlebit about her, she has always been an entrepreneur and owned and investedin other small businesses, but because she has cared for loved ones with dementiain her own family, this cause is especially dear to her heart. Sowhen the opportunity arose to invest in this venture, Laura and her husband gavecapital to get it started, never dreaming that eventually she would be running itand looking forward to coming to work there every day. Laura has owned onCore Memory Care Day Center for ten years and she and her staff consider ittheir ministry. She says, we have created a place that we would havehad our loved ones attend if it had been available when we needed it.I love that. That gives me Chelse. So thank you, Laura, forjoining us and welcome to the show. Thank you, and thank you forhaving me. I really appreciate it, of course. I just think thisis so important for people to learn what you're doing and what's available.So tell us. How did you get interested in senior living? Actually,it was a complete accident. I didn't ever plan this. I didn't actually, I tell people it's a it's a good thing because we did have thisin our family. That meant what we still do. But the first personin my family that had dementia was my grandmother, and we were completely untrained. We knew nothing about dementia and we did everything incorrectly. We did everythingwrong and my grandmother became really, really mean and looking back after I've hadthe training and I've been in business for so long, I believe that ifwe had known then what we know now,...

...that she would never have gotten me. She would have been my wonderful grandmother. But we didn't know whatwe were doing and it was it was really, really rough. My Mom, my mom and dad both died early, so it was my husband and Iwith my grandmother and then to which she passed. I also presently havea brother with dementia, so it's a it's in my family. And soone of our friends approached my husband about investing in an adult daycare that specializedin dementia. Well, that just hit us. We were like, youknow, if that were available during my grandmother we would have utilized that.So we started out as investors and one thing led to another and we endedup buying out our partners and I've been running at nine of the ten yearsthat we've had it. So that's how I got in it. That's wonderful. I remember when it started and I can't believe it's been ten years,but yeah, it has, and I'm literally look forward to come to workevery day. It's it's it's such a joy and that's how it is whenyou're following your passion. It doesn't feel like a job. You're you knowyou're making a difference. Actually, when we were closed for six weeks,I was kind of grieving, honestly. I missed my yeah, I missedmy friends. So I'm just happy to be able to open. Kind ofimagine, yeah, wonderful for people who've never heard of adults day stay,if you can kind of describe what it is, what service that you actuallyprovide and how you make a difference for a senior with dementia and for theircaregiver. Okay, we we're under noncovid hours. We're open from thirty inthe morning to six in the evening Monday through Friday. Because of Covid wewe've had to reduce our hours a little bit and so we're open right nowpresently, from ten till four. What we do is everything that we thatwe do is based on the latest research in memory care. So we docognitive activities all day long. We change activities every thirty minutes because we foundout early on that is if they get bored sometimes they become anxious. Sowe just keep them really busy and we always have something ongoing all day long. And we do do a lot of physical activities as well, because thelatest research says exercise is really good for this. So we literally walk sixtimes a day and we do various we used to dance twice a week,but we can't do that now with covid. Hopefully the code is over, willbe dance right and but we can't tend each other right now, sowe just but we did insercises. What kind of activities do you do besidesthe dancing? Okay, we've got a I've got a big group crossword thatwe do. That's on the wall. It's giant and if the person knowsthe word they'll shout it out. If...

...they don't, then they can stayquiet. So it's a it's a fun activity for them. We do Triviaand it's all trivia. That's in their long term memory. So our goalis to keep those long term memory sharp so that they don't go away asquickly. So we do a lot of trivia exercises. We do art,we do crafts, we do rhythm exercises and will do rhythm in instruments music. Thinkau is magic here. So we do a lot of a lot ofstuff with music. My my caregivers really, really, really love how when theirloved one comes home they're tired and usually they sleep. That's good,that's so important. We keep them busy all day and nobody wants to takea nap. If if there's seventy and above, they're not going to takea nap. That's they don't want to miss anything. Sometimes my younger peopletake for really it up. No Way. Isn't that so? The the youngerones will take a nap, but not the older ones. Yes,yes, I wonder why that in years. I don't know. They don't wantthe older ones don't want to miss anything. I mean they're really thisis really there their purpose, you know. And on core we try to giveeverybody a purpose. Even though you have a a desert these doesn't meanyou still don't want to give back. And so what we try to dois everybody that comes here, pretty much you thinks they're doing volunteer work hereor they're working here because that's their purpose. They need to come here and getthere get something that accomplished. So we say that a lot on theshow that no matter your age, everyone wants to have a purpose and Ithink that's beautiful that you are incorporating that and people think, you know,that they're volunteering, like I said, or coming at work and they wetry to online it with the with the job that they had in the paths. So, like friends has had a gentleman that was a vice president ofsome company. Get named names that when we when he came in, hehad a free piece suit on and I'm like, Oh, did you cometo interview for the job, and he said what job, as a vicepresident. He said yes, I did, and so I hired him on thespot, brought him back and that's introduced from it's our new vice president. All the ladies just swooned like Oh, the vice president. That is socute. So when you have someone that comes to you and they're interested, so say it's a you know the wife maybe and her husband has dementia. You do like an interview process basically find out about their background kind ofwhat does that look like? Well, we do an assessment on everyone.So we do a complete assessment, including of their background, but we alsoassess their their medical everything, and so...

...if they've ever had any any violenceor anything like that, we don't take those people. So we have towe have to assess the people that that we can take care. I've gota very happy place. And so they come in and basically it's a differentnow with covid than it was prior to covid. But so which, justwhich thing do you want me to describe? Let's do right now is we're verylimping. Yeah, sure, looking before covid and then we'll talk abouthow it's changed with covid. Okay, before it's Covid, what we dois we usually advise that the people come in for the first time without theirloved one so that they can look around and see if this is an environmentthat they're loved one would maybe enjoy being in. And if the answer isyes, then we can sit down and really strategize on ways to get thatloved one to want to come, because there's so much easier if they wantto be there than then if they're reticent. In really, ninety nine percent ofthe people that come for the first time to daycare situation or don't wantto be here. So that's our job to turn it around. And nobodythinks they're in daycare. We don't say the word. Nobody knows that they'redoing daycare. They're coming to the center at fun with their friends or tobeat to do their job or are to play Bingo or whatever ever, butthey're coming to the center for a specific reason has nothing to do with theaycare, because they know their adults and adults don't need day care. Sothe family member knows, but but the guests is not. So we invitethem in and we we find out some things about their loved one. Wefind out what they did for a living, we find out that some of thethings that they enjoy doing and then, in non covid times, we takethem back and really introduce them to some of the other guests that arehere so that they can get a gage. Hey, would my mom or dador husband or wife enjoy meeting this person? Would my my mom ordad enjoy having a conversation with this person, and so we really do take themaround and introduce them, tell them a little bit about each guests sothat they'll have a gage of who their parent is going to be interacting with, and then we bring them back and to the conference room and just askthem if they have any questions for us and we go over all those questionsand if they are interested in signing up their loved one, are enrolling theirloved one, then we'll bring the nurse in and she'll ask the medical questionsand we'll go through we have to. We do have a nurse on staffand so we do have to contact their doctor. So I get a medicalrelease forms signed and we do dispiss medications here if they need a need them. So we get ordered from the doctor and we do a care plan,a careful care plan that involves the whole person. You know who they are, what they like and what they're you...

...know their fall risk or we advisorfrom the window work close to shoes and not to bring anything valuable to thecenter because it knows. Usually, though, the things that they lose are valuable. This funny. The things that other people might want to take arethings that people really want. That's okay. So, so that's really our processon enrolling people. And then on the first day that they come wealways assign them a buddy so they have someone to kind of walk them throughthe day and make them feel comfortable, and that gives the buddy a purposeas well. You know, they're they're making someone new feel comfortable and everybody'svery warm and welcoming here. It's a very friendly attitude, you know,atmosphere. So my guests are very anxious to invite more people to come andjoin us, join in the fun, because they're having fun. And Iabsolutely love that you use the term guest. I think that's wonderful. They don'tlive here. That's those that's as they guess, their guests here atthere, at work or they're volunteering and they have a purpose. That's right. That's right. So a typical day they come in thirty. They cancome in as early as thirty. Do they have breakfast or how do you? How does that work? kind of walk us through a typical day.When we're up in thirty in the morning, we have a kind of a newbreakfast. So if they're hungry, they can have coffee, juice,just continental breakfast, cereal bar something easy. Sometimes you'll make bathing but most ofthe time it's just pretty straight out continent breakfast. And then we dowhat we call coffee talk. So we sit around and we don't do sometimeswe'll do news of the day, but we don't do real news of theday. We do positive news of the new Nice. So we so wehave to go all the way to Europe to get the news because America doesn'tprint positive news find it. But so I have a site and then thatprints positive news, good things that have happened. So we'll tell we'll talkabout a news story and then we'll invite conversation about it. And so we'llask the or or we will ask them, has anything like this ever happened toyou or if you have, you ever been in a situation similar tothis? And it's really nice morning. So we open with what we callcoffee talk and then as people come in, they just join the conversation and grabsomething to eat and they will have a mid morning snack at about thirtyusually, and then, and usually it's fruit, you know, the morningsomething like that. So then at. Right now we're having our devotion ateleven o'clock, but we usually have a devotion at ten o'clock every morning andbasically we just do a little a little devotion and then we ask if there'sany prayer request. So if anybody needs prayer and a family or or anything, will pray for each other. And they were singled hymns. So they'llsay far half an hour old hymns.

They love it. They I knowthey absolutely love those old hymns. That's wonderful. Probably brings back some goodmemories for them. And then every day's new. Every day's a different day. Every days a new adventure. So we have a counter of events thatwill follow. So depending on what's going on that day, we have differentcognitive activities and physical activities that we do that day. And you mentioned that. You know, sometimes if someone needs to nap, is there an areaif they are tired and want to lay down? Yes, I have aI have a nap room has three beds and three twenty bents and sometimes,like if somebody does is off, will go and nicely wipe them, askthem if they would like to lay down and then take them to the Napron, but usually if we can rewaited that no, no, and then theystay away. But my younger ones will ask to take a nap sometimes andso we let them take Ana. Yeah, do they say, Oh, Iwas just resting my eyes. I remember my grandfather always saying that.No, I'm not sleeping right, are just rest resting. That's right.Is there anyone that you can think of? And I'm sure you have changed somany lives, but maybe a particular story of someone who didn't know aboutday's Day and is really change their lives since they've been coming? Well,I've been doing this for ten years, so there's many, many mini series. I was thinking I had had a guy named Henry one time that whenhe came immediately he became one of our volunteers. He because he had donea lot of volunteer work in his day. So he started really doing volunteer workfrom day one. He had come here for one week total, likeMonday through Friday, not even seven days. Monday through Friday and that's only weekendhe was to attend to wedding for his family and so he went tothe wedding the following Monday. His family said I can't believe what you've donein one week. She said Henry has been very reclusive and is not hisnormal personality. Is Not reclusive, but for the last three or four yearsany family event he just sits in the corner and at that wedding he wasup and socializing with people and talking. He's we've got our old Henry back. So they were just plored that that happened in one week's time. Imean it was lovely, but we gave him a purpose, we gave himsomething to do and he looked around and saw people make mistakes all the timeand nobody cares, because that's a lot of times. They're worried that they'regoing to make a mistake and people are anything. So that, yeah,that makes sense. You know, maybe not be kind. So they seehe's at in our environment. He's in our environment, people are making mistakes, we're laughing and we're having a great day. So he did. He'snot fearful of making a mistake day. So that yeah, so you're ableto take away their fear. They're seeing other people who are like them andyou're giving them back a purpose. Yeah,...

...and you know, the family membersalso very grateful because they actually have some of their life back, youknow, during the day, and they don't feel guilty. They do feelguilty for the first two weeks because that the usually there's about ten day adjustmentperiod for my guests. So they even if they've had a great day thatday, they may tell their love when I hate that place, I neverwant to go back. It doesn't makes them fel a little guilty, butwe try on what to say if they say them, but usually texts aboutten visits and once they get past the ten visit, then they ask theirloved one please bring me on. They'll ask on Saturday, on Sunday,and sometimes they have to drive to the center and prove that we're not open. They want to. Oh, so this is really fun. Yeah,yeah, do most of them come every day or is it just a coupleof days a week? Is there are I guess they can do kind ofanything, right or what? Do you think? I've got a two dayminimum. Okay, so two days is the minimum amount that they can come, because anything less than that I'm starting over every time they come because theyforgot exciting. It's not good for them, it's not good for my other guests. Because there's too much anxiety. So if we get them into aroutine, as we all know, to mention, you have to have aroutine. So we get them into a routine and they're coming at loose twotimes of week, then I'm not starting over, you know, after awhile, after they've come ten times, I'm not starting over every time thatthey come. So that's why there's a two day from them. And thensome people come every day. So people come two days a week and thepeople to come three days weeks and people can come four days the week.It's just really up to them what they need. And a lot of timespeople will start out maybe two days a week and then they'll increase to threedays and that I had one yesterday that's increasing from two days to four daysbecause she's like, I just love my days and he comes home so happy. So that's that's a thing she she no longer feels guilty when she dropshim off and she has her freedom during the day and knows that he's happyand well taken care of. So it's our goal that on for is tomake sure that our family members can completely relax when they drop their family memberoff. It on for I want them to be able to cook. Ifthey just do notp with it, sleep, that's fine. I just want themto be able to completely relax. Usually takes about two weeks before theycould do that, and then that. That's our goal. Yeah, becauseyou're taking care of both the caregiver and the guests. Yes, and wealso are training the the caregiver as well, because when we find something that workswith their loved one, we share with them, and with Dementi youcan actually refuse the same technique over and over and over that because they forget. So we find something that works, we share it with the family.Makes their life easier at home. Their family member is tired when they comehome. They usually sleep better. They...

...they are more talkative when they gethome because they're more engaged during the day. Their brain is were day. We'restimulating their brain all day and their bodies. So another thing that Ido is I try to hire people that you've had to mention their family.As matter of fact, I put I put that in my aunt that it'sa plus if you've had this in your family, because in doing this forten years, I can train everything they need to know about dementia. ButI can't teach am empathy. So I want everybody that works here to understandwhat value that we're giving each one of these, not just the loved onebut the caregiver as well. Absolutely so one understand. So that is soimportant. Yeah, yeah, because you don't, if you have not,never had a loved one with dementia, you don't understand. And my grandmotherhad dementia and you know, you see the affected has on the whole family, on the you know, person who's taking care. In my case itwas my mom was taking care of her, and you see the stress that causesand you know, like you said, getting them into a routine. Theycome home, they are they're tired, their engage. You know more theyand you've also given tools to the caregiver on how they can relate betterand not have those they hate to like arguments, but sometimes you know itwhen a caregiver is taking care of a loved one in their home and they'retired and their stressed and sometimes you know you may be trying to argue andyou can't argue with someone with dementia. No, no, you can know. So I think, yeah, yeah, you have to just kind of joinin on their journey and not try to tell them no, you're youknow where it's not. We're not going to dinner at so and says Housewho's been passed away for twenty years. You know, get that note.Yeah, you can't get them to understand that. So that's just a loselose for everyone. So we were when I was looking on your website Ididn't realize that there's some other forms of payment, like through the through thevia. So I want to ask you you know how much it cost andhow people typically pay for because I know that's probably the big question on people'smind right now. So if you can share that with us, that wouldbe great. We're a very affordable option in this industry. It's a straighthundred dollars a day and right now we're open six hours a day. Thatequates to about fifteen dollars an hour. So that is very, very,very reasonable. The VA actually pays for a ventrance to come. They payUS directly. We have a contract with the Va. The qualifications with theVA are that they have a honorable discharge and well, I can't talk todaya diagnosis, diagnosis of Dementu I read your mind sometimes what's but anyway,so if they have those two qualifications,...

...usually it's it's pretty quick for themto get approved and the va I'll start picking up the TAB. There's nofight. It's not like an attendance where they have all these very strict guidelines. Is How much money you can make. They can be really rich and stillthe Vao pick up the TAB. With us. Sometimes there's a copay of fifteen dollars, but fifteen dollars is nothing. Oh, absolutely,yeah, that's good and that's the most I've ever seen a copay. Fifteen. So it's a wonderful opportunity. And then loctro care. Interance pace forthis as well, and we're private pay. That's a fort and affordable option withyeah, it really is. And you said with the va it doesn'ttake as long as some of the other programs. With the BEA, maybeabout two weeks and noncovid times right about two weeks to get approved. Ifthey are already in the system, it takes less time. If they haveto put them like they're there, they qualify their veteran but they're not necessaryhaven't been using the VA hospital takes a little bit longer, but not thatmuch. Usually the people in this area that work for the va are reallyreally do care for those veterans. They really do love the veterans, sothey do what they can to get them approved quickly and in the center.That's great also. Okay, so covid. I always asked this question because we'reliving in these crazy times right now. So how has covid affected your center? And I know you said that you did have to shut down fora little while, but tell us, you know, how things have changedfor you. Okay, the seventeen of the March we had about thirty fortypeople both of our centers, and the president did a news conference. I'msure everybody remembers it, said you can't have a room with more than tenpeople to be safe from covid. Well, I have the most vulnible clientele andI had thirty or forty people in my center. So we close downimmediately because I didn't we didn't feel like it was to be responsible, eventhough we're essential. We didn't feel like it would be responsible with this manypeople to stay open with the vulnerable clientele that we have. So we closeddown, thinking it was going to be two weeks and then after two weeksthe president says going to be another month. So we were closed for six weeksand in that period of time I didn't know anyone that had covid butI saw the people that I love kept in touch with them because starting todecline. You know, they don't have the stimulation at home that they thatthey do, that they did, and actually I lost some people as well. So it was very it was a very painful time, very much grieving. So I didn't know what to do, if we were going to remain inbusiness or not. And, you know, we were doing a lotof prayer. You know, God, do you want us to stay inbusiness? You know, give us a sign. We don't know. Andwe got our P PP. And once...

...we got our PPP, we hadto open because that the PPP is payroll protection plans, which means we haveto have people here to pay. So we decided to open on a verylimited basis. So we open just for ten people at that time and itwent so well. You know, I have and in Bedford I've got sixthou square feet and Plano I've got five thousand, so there's a lot ofroom. So it's pretty easy. So all we did was we rearranged ourchairs six feet apart all over the center so that nobody has to move chairsor anything that they're already preset, and we socially distance sound. It alsokicked our disease control measures protocols of a couple of notches as well. We'vebeen in business, as you know, for ten years and we know thatwith my clientele, anything that goes around the center can knock them out.So we have been very diligent for ten years. This isn't like we hadto learn something new, like a lot of places. We already knew howto keep contagious diseases from spreading, but we kicked it up a couple ofnotches. So what we do now is, before the people even enter the center, we meet them at the car and we ask them a sick aseries of questions that are like you, have you had a temperature in thelast two weeks? If be taken any fever reducing medications today? Have youjust a list of questions, if you had any symptoms, if you've beenaround anybody that may have had some symptoms that kind of think of the lastfourteen days and they have to answer no. To all these questions before they willlet their loved one come in. We take their temperature in the carand then we go around to the other side and take their loved one's temperatureand if everything checks out, we walk the loved one into the center.Okay, once they're in the center, we wash their hands with hand sanitizerand then we bring them back and then they sit socially distance. We havehand sanitizer all over the center. I'm very lucky because I've always bought itby the gallons, so when covid hit, I had gallons of it already.You were stopped up already and I only have a right. So soI was said, I had plenty toilet paper to so we're good. Butwe have hand sanitizer everywhere. So my my guests are very used to beinghuggy and touchy, and I mean that's the way we've always send. Thisis to term. So we can't do that anymore, but we don't wantthem to think that there's anything wrong with it. So we try to keepthem, we try to redirect and keep them far apart. But if aman, say, reaches over and shakes another man's hand, we're not goingto single them out and say don't do that. Right. All we're goingto do is everybody in the room washes their hands with hand sanitizer. Sowe don't even single them out. Just those two get the antanitizer. Everybodythere, and so they're they're in the habit now that we just sanitize allthe time. So it's like okay,...

...sanitize, because our go is thosehands are clean before they touch their mouth, nose or eyes. and where wetreat everybody that's there, even though they've gone through all this rigorous screening. We treat everybody that's here as if they have covid. So I thoughtI was reading something cute on your website. What about Covid? And I meanit's impossible to have them wear a mask, obviously. So I sawthat you were doing like cowboy day to wear like a Bandana. I likethat. is so clever and cute to be creative with the getting the wherethe masks. But it is very hard. Some of them, well, someof my guess, will wear a mask all day, but but allof our staff wear a mask all day. I have my man's around my neck. I see it. Yes, if if I leave this office,I'll have my mask on and we we're lot. And my staff also knowswhat a important responsibility that they have. So when they leave were they knowthat they need to carry forth their disease control measures after they leave the officeto so most of my staff just got from actually we're so tired of wearingthe mask by the end of the day we don't want to go anywhere.So we just go on. No, go home, take off the mask. Yes, that's great. And I know you mentioned you have two centersand and that's something else I didn't know that. I always knew about theone you have in plain Oh, but you also have a center in Bedford. When did you open that one? We opened in two thousand and seventeen, so going on three years. I'm behind the time. So yeah,that's wonderful and it's beautiful. Like I think my center here is beautiful.It looks kind of like a country club. My Center in Bedford looks like aresort. I mean is gorgeous. I just love it and I'm goingto come see it when covid is over touring anything. Yeah. So,and you have plans to, hopefully big plans to open more down the road. Yes, I will. We always have. We're thinking that we're goingto open ten and so it really kind of was just God's will. Ithink I'm just gonna be led by that. This cove is really thrown as fora loop. So we'll see, but I think eventually where you mayeven go nation. Why with it? Because we have I think there's sucha need. I think it would be wonderful and we have our own wayof doing things that we feel is successful. So we train people to do itour way instead of hiring someone that's been doing it somewhere else we maynot like the way they do it. So, yeah, we just hirepeople that have had it in their family and then we train them the encoreway and so consequently we have a very happy, very happy place, andall of our guests are the boss. You know, they're they're the thekings and Queens, are the star. Absolutely like you. You are doingit right and I'm just so thankful that you came on today to share aboutencore. I think it's so important people...

...know about this option and about youand the way that you are. You're running encore for your guests and Ijust I thank you so much for coming on today. Thank you so muchfor having me. I hope I didn't rattle too much now. You dida wonderful job. So if you want to know about encore, we're goingto have all the information on the podcast and so you can find out wherethey're located, how to reach Laura if you have questions. If you're inthe Dallas area, plain Oh Bedford area, this is a great option for yourloved one, and so we'll have all that information for you and thankyou, as always, for listening into the podcast and we would love foryou to go and give us a writing let us know what you think ofus, if we're doing a good job and if you have anything you wouldlike to learn about relate it to seniors. We are always open to suggestions andwould be happy to do that show for you. So thank you allfor listening. Bye. Bye.

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